What Our Customers Say
"It was a joy to work with Second Story Promotions on the creation and design of promotional materials for the Leadership Programs of Mount Mercy. I was impressed with the speed, communication, and fantastic work done by a wonderful company. Thanks again, Second Story Promotions!"
"I called SSP up and spoke with Lee Ann who was so kind and helpful. I had trouble getting all my logo details in a format for her, but she designed our lip balm labels totally off our website. Speak about customer service! Lee Ann was incredible going the extra mile for me. This is an awesome company to work with and the quality of the goods we ordered was amazing."
"I received my order yesterday and just wanted to tell you thank you. I absolutely love how the label turned out, it looks very professional and I just had to let you know how happy I am with them. You did an excellent job! I look forward to working with you in the future."
"Got two words for you, LOVE IT! Perfect thank you! Way to go SSP for another happy customer!"
“You guys are awesome. That’s all. I swear some days I think your lip balms are the reason people keep coming back here! Merry Christmas!”
“That is crazy that you ran into someone in California that had our lip balm! What are the odds of that happening!! Everyone that comes to our office raves about the lip balm… some people just walk in and ask for some because people have told them about it.”
“I would pick Second Story, the price and service cannot compare to another company! I really like the mug, just what I thought it would be! Thank you!”
“Hi Jake, The order arrived fine and the labeling looks great. Thank you to you and your graphics department for being patient and persistent in making the required changes in the art work. You and your team did an excellent job! Our patients are looking forward to using the lip balm now and in anticipation of the impending winter season.”
“Heather you are a pleasure to work with and you’ve really brought our LB to a new level!”
“Working with Second Story Promotions has been great! Our past experience with personalized items at other companies has been frustrating with slow turn around times. What a refreshing experience to have prompt service and proofs/samples of our logo for our lip balm and pens within an hour or two! UNBELIEVABLE! We are beyond pleased with your service, and Carrie Meyer, you rock! You can be assured ~ we will be back."
“I would like to take a moment to acknowledge the outstanding service we have experienced with your company. We have made several purchases from the variety of products you offer and have been more than pleased with every purchase. Our orders have consistently arrived quickly and with correct personalization. We always appreciate your attention to details and keeping us aware of any specials which would provide us a savings. Most importantly, all interaction by phone and email has always been a positive experience. We have and will continue to refer your services to our business contacts.”
“You have been a pleasure to work with, organized, attentive, service oriented, and extremely kind. It has been a pleasure to work with you. If any future needs arise here or with anyone else within my earshot, I will recommend to them your expertise! Give yourself a card, you’ve been caught being excellent!”
“I am a general dentist and have been a Second Story Promotions customer for several years. I have purchased several different items from Second Story promotions, but the single most popular item that I purchase is their flavored lip balm. Every quarter, Mike Drinkall and/or staff call me to place an order...They give me options for new flavors, and help me choose seasonal favorites. My patients LOVE the lip balm!!! My office manager told me if we ever stopped giving out free lip balm, patients would consider leaving the practice! Teehee!
“The lip balm is high quality and Second Story Promotions places a personalized decal (name of practice, address, phone # and decoration on each tube. Just a little hint...if you order two or more flavors at one time...get different colored caps for each flavor so patients can easily see what they are selecting at check-out. I get quality pens from Second Story Promotions too. Not quite as popular as the lip balm, but very nice and again personalized! Thank you Second Story Promotions and keep up the great service!”
"When in need of ideas for "give-aways" for its’ annual fundraiser, we turned to Second Story Promotions. With informative and friendly service, they provided assistance in ordering organic sunscreen and lip balm products for the outdoor function. SSP provided great technical expertise to produce design options that translated into attractive labeling, so that ITI could brand the products with its logo. SSP personnel were responsive to quick deadlines, were friendly and pleasant to work with, and delivered a professional solution for our project."
“Second Story Promotions is great to work with! I appreciate their attention to detail and the fact that customer satisfaction is their goal! I would highly recommend this company!”
“A few years ago, we decided to give our patients a gift, we thought about it for a few months, and decided to try lip balm, we chose a couple of flavors and we have stayed with the ICED PEAR, what a great flavor and our patients love it. It even has SPF in it! They come in asking if we have anymore!! Even our male patients like this flavor and keep it in their tackle boxes while they fish, our younger patients even have it in their desks at school, we have found it can be used all year, verses only in the cold months of Michigan (Oct-April)!!! It is really nice to see people use this as we walk around our mall. You can’t find this flavor anywhere else!”
“Thanks so much for your help, suggestions and sample designs in the production of the lip balm for our daughter's Wedding Welcome Bag. It was a busy time with everything coming together at the last minute, but it was comforting to know that you were there with a quality product that arrived in plenty of time to add to the rest of their favorite things. We watched as many people came up to Maeg and Greg to say how much they loved the lip balm in that cold, dry elevation at Tahoe. Now it is really fun to see how many of their friends and ours love to carry it with them as a memento of the wedding and to use because it really tastes good and keeps their lips soft! Thanks sooo much. I can't wait to get you involved in our son's wedding Welcome Bag as soon as we know where the wedding is!”
“I purchased customized lip balm from Jessica Kruth at Second Story Promotions this last fall and they are a very hot item with all my realtors, customers, friends, family and even our Fed Ex delivery person. Everyone who takes one thinks they are a great marketing tool and different from anything else that they have ever seen. My sales rep, Jessica Kruth was wonderful to work with and helped me design my entire label on my lip balm. What a great idea to put someone’s picture and marketing information on lip balm that you use every day! I would recommend Second Story Promotions to anyone who is in the business to have their products or services marketed unlike anyone else’s in the industry and I would also recommend using Jessica Kruth as their Sales Agent. It was a great experience.”
“We are fairly new clients of Second Story Promotions. I just wanted to take the time out to say that our patients and staff have all been very pleased with the product we order as well as the friendly and knowledgeable customer service from your staff members. You guys really do provide quality products that our patients seem to really enjoy and compliment. It’s been a very nice addition to use your products to promote our business, patients love the give always! Thank you again and we look forward to continuing our business relationship with your company.”
“My patients love the lip balm. When they come back for a second visit, they ask for a second one!! I actually carry them around and am using them myself.”
“I just wanted to let you know how much our patients love the lip balms. Of all the different types we have tried, yours by far are the highest quality. The toothpaste squeezers have also been a big hit, and we have received so many great reviews on them. It has been such a great marketing tool for our office. Having our logo on these products has been a great way to market our office, as well as giving our dental patients very useful products they can use and also pass along to their friends. It has helped generate new referrals, as well as increasing our customer satisfaction and retention in a very cost effective way. It’s great to see the smiles and excitement from our patients when they check out and we are able to thank them by giving them these ‘goodies’.”
“Thank you for being so easy to work with - you have gone out of your way to provide us with excellent customer service. I will continue to recommend you, your company and your products to our friends and colleagues.”